Terms of Service

Legal Notice: These Terms of Service were generated as a starting point and should be reviewed by a qualified attorney before relying on them. They do not constitute legal advice.

Last Updated: May 21, 2026 | Effective Date: May 21, 2026

1. Acceptance of Terms

Plain English: By shopping on KickLabHQ, you agree to these terms. If you don't agree, please don't use our site. You must be at least 13 years old.

By accessing or using kicklabhq.com (the "Site") or purchasing any products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Site. You must be at least 13 years of age to use this Site.

2. Description of Service

Plain English: We sell soccer training gear. We do our best to keep the site running smoothly, but we can't guarantee 100% uptime.

KickLabHQ is an e-commerce store selling soccer training accessories, equipment, and gift sets. We operate as a dropshipping retailer — products are fulfilled and shipped directly by our third-party suppliers. We reserve the right to modify, suspend, or discontinue any aspect of the Site at any time without notice.

3. Orders and Payment

Plain English: When you place an order, you're making an offer to buy. We accept it when we confirm your order. Prices are in USD and include applicable taxes at checkout.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in US Dollars (USD). Payment is due at time of purchase. We accept major credit cards and PayPal via Shopify Payments. By providing payment information, you represent that you are authorized to use the payment method.

4. Shipping and Delivery

Plain English: We ship via third-party suppliers. Estimated delivery times are estimates, not guarantees. Delays can happen — especially for international orders.

Products are shipped directly from our suppliers. Estimated shipping times are provided at checkout but are not guaranteed. KickLabHQ is not responsible for delays caused by carriers, customs, or other factors outside our control. Risk of loss and title for products pass to you upon delivery to the carrier.

5. Refunds and Returns

Plain English: We have a 30-day return policy. See our full Refund Policy page for details.

All refund and return requests are governed by our Refund Policy, which is incorporated into these Terms by reference.

6. Intellectual Property

Plain English: Everything on our site — logos, text, images, design — belongs to KickLabHQ or our licensors. Don't copy or reuse it without permission.

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of KickLabHQ or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only.

7. Prohibited Uses

Plain English: Don't use our site to do anything illegal, harmful, or sketchy. This includes scraping, hacking, spamming, or impersonating anyone.

You agree not to: (a) use the Site for any unlawful purpose; (b) submit false or misleading information; (c) upload or transmit viruses or malicious code; (d) attempt to gain unauthorized access to any part of the Site; (e) use automated tools to scrape or crawl the Site; (f) impersonate any person or entity; (g) interfere with the proper operation of the Site.

8. Privacy

Plain English: We take your privacy seriously. Read our Privacy Policy to understand how we collect and use your data.

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the data practices described in our Privacy Policy.

9. Disclaimers

Plain English: We sell physical goods and do our best to describe them accurately, but we can't guarantee every product is perfect for every use case. We're not liable for how you use the gear.

THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. KICKLABHQ DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE.

10. Limitation of Liability

Plain English: If something goes wrong, our liability is limited to what you paid us. We're not responsible for indirect losses like lost profits or data.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KICKLABHQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE ORDER GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless KickLabHQ, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, or your violation of any third-party rights.

12. Governing Law and Disputes

Plain English: Any disputes are governed by US law. We'd prefer to resolve issues informally first — please email us before pursuing any legal action.

These Terms are governed by the laws of the United States. Before filing any claim, you agree to contact us at jmalnati1@gmail.com and attempt to resolve the dispute informally for at least 30 days. Any unresolved disputes shall be subject to binding arbitration under the rules of the American Arbitration Association, on an individual basis. You waive any right to participate in a class-action lawsuit or class-wide arbitration.

13. Changes to These Terms

Plain English: We may update these Terms from time to time. We'll post the updated version on this page. Continued use of the Site means you accept the new Terms.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site following any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.