Privacy Policy

Legal Notice: This Privacy Policy was generated as a starting point. Please review with a qualified attorney, especially if you actively market to EU or California residents.

Last Updated: May 21, 2026 | Effective Date: May 21, 2026

1. Who We Are

KickLabHQ ("we", "us", or "our") operates the website kicklabhq.com. We sell soccer training accessories and equipment via a dropshipping model. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Site.

Contact: jmalnati1@gmail.com

2. Information We Collect

Plain English: We collect what you give us (name, address, email, payment info) and some automatic data (like your IP address and what pages you visit).

Information you provide:

Name, email address, shipping and billing address
Payment information (processed securely by Shopify Payments — we never store full card numbers)
Order history and communications with us

Information collected automatically:

IP address, browser type, device type, operating system
Pages visited, time spent on pages, referring URLs
Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

Plain English: We use your info to process orders, improve the site, send you updates (if you opted in), and comply with the law. We don't sell your data.

We use your information to:

Process and fulfill your orders
Send order confirmations, shipping updates, and customer support communications
Send marketing emails if you opted in (you can unsubscribe anytime)
Improve our Site and product offerings
Detect and prevent fraud
Comply with legal obligations

4. Information Sharing

Plain English: We share your info only with the suppliers who ship your order, payment processors, and service providers who help us run the store. We never sell your data to third parties for advertising.

We share your information with:

Fulfillment suppliers — your name and shipping address are passed to our dropshipping suppliers to ship your order
Shopify — our e-commerce platform (see Shopify's Privacy Policy)
Payment processors — Shopify Payments, PayPal
Shipping carriers — to deliver your order
Analytics providers — Google Analytics (anonymized usage data)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies

Plain English: We use cookies to keep your cart working, remember your preferences, and understand how people use the site. You can disable cookies in your browser settings, but some features may not work.

We use cookies and similar technologies for:

Essential functionality (shopping cart, session management)
Analytics (understanding site traffic and behavior)
Marketing (if you've opted in to remarketing)

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

6. Your Rights — GDPR (EU/UK Residents)

Plain English: If you're in the EU or UK, you have the right to access, correct, delete, or export your data. You can also object to how we use it. Email us at jmalnati1@gmail.com to exercise these rights.

If you are located in the European Union or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

Right of access — request a copy of the personal data we hold about you
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of your personal data ("right to be forgotten")
Right to data portability — receive your data in a structured, machine-readable format
Right to restriction — request that we restrict processing of your data
Right to object — object to processing based on legitimate interests or for direct marketing
Right to withdraw consent — where processing is based on consent, withdraw it at any time

Our legal basis for processing is: performance of a contract (order fulfillment), legitimate interests (fraud prevention, site improvement), and consent (marketing emails).

To exercise any of these rights, email us at jmalnati1@gmail.com. You also have the right to lodge a complaint with your local data protection authority.

7. Your Rights — CCPA (California Residents)

Plain English: If you're in California, you have the right to know what data we collect, request deletion, and opt out of any sale of your data. We don't sell your data, but you still have these rights.

If you are a California resident, under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:

Know what personal information we collect, use, disclose, or sell
Delete your personal information (subject to certain exceptions)
Correct inaccurate personal information
Opt out of the sale or sharing of your personal information — Note: KickLabHQ does not sell personal information
Non-discrimination — we will not discriminate against you for exercising your rights

To submit a request, email us at jmalnati1@gmail.com with the subject line "California Privacy Request".

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for 7 years for tax and accounting purposes.

9. Data Security

We use industry-standard security measures including SSL encryption (HTTPS), secure payment processing via Shopify Payments, and limited access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at jmalnati1@gmail.com.

11. International Transfers

Your information may be transferred to and processed in the United States and other countries. By using our Site, you consent to this transfer. We take appropriate steps to ensure adequate protection for any international data transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site following changes constitutes acceptance of the revised policy.